Editor's note: an earlier version of this story misspelled Mr. Bryant's last name. This story has been edited to reflect that correction.
During the COVID-19 outbreak, the category of front line workers that has received the most attention—and rightfully so—is the healthcare profession. The first ones you think of in that category are, of course, doctors and nurses.
But there are hundreds of workers in the healthcare sector whose jobs are less visible, more behind-the-scenes.