SMS and You News Update 09/11/01 KSMU | By KSMU Published September 10, 2001 at 10:00 PM CDT Facebook Twitter LinkedIn Email http://ozarkspub.vo.llnwd.net/o37/KSMU/audio/mp3/smsandyoun_3067.mp3 Associate Professor of Communication/Mass Media Kelly McNeilis helps analyze the way doctors deliver bad news to their patients.