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Communication Important in Improving Healthcare Outcomes

http://ozarkspub.vo.llnwd.net/o37/KSMU/audio/mp3/communication-important-improving-healthcare-outcomes_18740.mp3

Dr. Heather Carmack, assistant professor of communication, said there are many, avoidable, reasons that conflict might exist between a patient and his/her medical provider. She offers tips for how to improve healthcare outcomes through better communication.